Pan European Service Management Programme 


We led the large scale rollout of a unified service assurance tool using BMC Remedy with real-time infrastructure monitoring, alarming and centralised European NOC integration for a user base of +2k across +10 European countries.


The solution was fully ITIL 3 compliant covering Incident, Problem, Change and Release Management including CMDB and asset management.

© PMC 2020  |  All Rights Reserved  | PMC is a trading name of Posterity Milestone Consortium Ltd 011164733 |  Privacy Policy   |   Terms of Use