Telecoms CRM Transformation 

We were responsible for Programme leadership, solution design, technical project management, business change and testing for the implementation of an end-to-end Oracle CRM solution supporting €1bn annual revenue for an International Telecoms client.


This included the end to end transformation of their ‘order to cash’ processes and complete order management automation for ethernet and cloud based products and services. It also involved the implementation of mobile technologies for field services engineering and the creation of a single ‘Customer Hub’.

© PMC 2020  |  All Rights Reserved  | PMC is a trading name of Posterity Milestone Consortium Ltd 011164733 |  Privacy Policy   |   Terms of Use